permanent tsb has launched an online Personal Loan platform for customers through its Open24.ie banking channel. Loans of up to €15,000 can be approved online and then can be transferred to a customer’s account within 15 minutes of starting the application. In addition, permanent tsb customers who apply via the bank’s branch and phone channels can now sign the credit agreement and transfer the funds to their current account online.
Marcus Brady, Head of Consumer Finance at permanent tsb said:
We have listened to our customers and delivered an online proposition which meets their expectations of speed and simplicity. In addition, the Omni channel approach allows us to maximise the experience for our customers by allowing them to interact with our different channels while completing their loan application. For example, a customer can now apply over the phone but complete the journey online.
We have made the application process simple, and our instant decision on loan approval means the customer can have the funds in place to drive away in their dream car, give their home a facelift, sign up for college or book a luxury holiday in the time it takes to have a coffee.