Light and Dark Blue gradient A blue mobile responsive banner from permanent tsb

COVID-19 Updates

We understand that you may be concerned about COVID-19 and the impact this may have. We’re here to help and support you. Please keep up to date with the latest updates.

COVID-19 FAQs

Our primary concern is the safety of our customers, colleagues and communities. We have created some handy FAQs which should help you in this uncertain time including information about mortgage payment breaks for customers affected by COVID-19.

Contact us

We are fully committed to supporting our customers through this difficult time. Please connect with us on social media for general queries, or visit our Contact us section.

Banking from Home

As we practice social distancing safely, remember that you can carry out your day-to-day banking at home through Open24.ie or via our mobile banking app.

Mortgage Payment Break

We understand that many customers will experience short term repayment difficulties with their mortgage as a result of COVID-19. If you have been financially impacted by COVID-19, we have developed a quick and easy process for you to apply for a COVID-19 Payment Break online.

Mortgage Payment Break FAQs

Find out all you need to know about our mortgage payment break during COVID-19 via our dedicated FAQ section. From how to apply, what you need to apply and much more.

Social Distancing

Protecting our colleagues, customers and communities is a priority to us. Help us keep each other safe by implementing social distancing when attending our branches.

Priority Banking Hours

We have introduced priority banking hours for our elderly and vulnerable customers from 10.30am to 12pm Monday to Friday.

Download our app

Bank on the go with our mobile banking app. Check your balance, pay bills, transfer between accounts and much more in an easy to use, secure mobile app.

Log in to Open24

Our contact centre is very busy helping customers who are worried about the impact of COVID-19. Don’t forget, you can continue to carry out your day-to-day banking through Open24.ie.

Business24 Help

Find out how to register for Business24, FAQs, recent updates and more.

Cash Services

In the interest of safety, we encourage you to use contactless payments where possible. Our cash desk services are temporarily closed in selected branch locations but you can still use our ATMs and Quick Bank service.

Back to top
Page loading

Alternate Text