COVID-19 | Payment Break Application / Extension Request

We understand that many customers have experienced short term repayment difficulties with their mortgage as a result of COVID-19.  We want to assure you that we are here to help and are committed to supporting our customers during this challenging time.

 

The following online application form allows you to apply for a Mortgage Payment Break or extend your existing Mortgage Payment Break. This Payment Break is a temporary repayment arrangement specifically set up for customers experiencing short term financial difficulties as a result of COVID-19. It allows you to apply for a full Payment Break, where you make no repayment or a partial Payment Break, where you repay an amount you can afford on your mortgage for a period of up to three months, or extend an earlier Payment Break for a further three months, up to six months in total.

 

Interest will continue to accrue on the balance outstanding of your Mortgage during the term of the Payment Break. This means that at the end of the Payment Break, repayments will be higher than they were before the Payment Break and the cost of credit will be greater.

 

We recommend that you only apply for this Payment Break or extend an existing Payment Break where you need to and that you seek independent financial and/or legal advice regarding the potential alteration to your mortgage arrangements

 

You will need to submit confirmation, satisfactory to the Bank, that you have been financially impacted by the COVID-19 crisis within 45 days of the date of your application (for example, a letter from your employer).

 

We will confirm by letter when your COVID-19 Payment Break request has been assessed and put in place and provide you with details outlining what this will mean for you.

 

Please click here to view a list of FAQs for the Covid-19 Payment Break.
 
permanent tsb p.l.c. is regulated by the Central Bank of Ireland.
 

Confirmations and Eligibility

 
In order for permanent tsb to assess your application for a COVID-19 Mortgage Payment Break or an extension to an existing COVID-19 Payment Break, we ask that you confirm your eligibility by reading the statements below and confirming your understanding to proceed to the application form.
 
I/We can confirm that:
  •  This Payment Break request is as a result of the current COVID-19 crisis and is a precaution due to a temporary reduction to my income.
 
  • Prior to the COVID-19 crisis, I did not have concerns about meeting my mortgage repayments.
 
  • I am currently not in an alternative repayment arrangement or if I am, I am meeting the terms of my current repayment arrangement.
 
  • I am currently not in arrears on any mortgage account with permanent tsb.
 
 
I/We also acknowledge that:
 
  • This is a temporary repayment arrangement which has been set up to assist customers who have been financially impacted by COVID-19 on a short term basis.
 
  • That this COVID-19 Mortgage Payment Break is an amendment to the existing mortgage account.
 
  • It is my responsibility to carry out a full review of any life assurance and / or mortgage repayment protection cover if my request for a COVID-19 Mortgage Payment Break is approved, to ensure that sufficient cover is in place.
     
  • Repayments on my mortgage will commence on completion of the Payment Break period. In the event that I cannot meet this scheduled repayment, I understand that it is my responsibility to engage with the Bank and if my financial difficulties are long term, I understand that I will need to complete a Standard Financial Statement (SFS) to enable an alternative repayment arrangement to be put in place. I understand that the Bank will issue further communications to me in relation to this process
 
 
Given the large volume of requests for COVID-19 Mortgage Payment Breaks, please allow at least ten days before your mortgage payment is due to allow us to assess and process your request.  This is in part due to the SEPA rules where direct debits are called up to seven days in advance of the payment due date. 
 
Where approved, we will make every effort to set up your COVID-19 Mortgage Payment Break before the next repayment is due, however, if we are unable to set up your Payment Break before the next repayment, the Payment Break will take effect from the following payment. 
 
If your mortgage is in arrears or not performing within its agreed terms and conditions and you have been impacted by the COVID–19 crisis we can still help you. Please contact us on 1800 855 010 or +353 21 601 3700 where one of our customer service agents will discuss the options available with you. Our lines are open from Monday to Friday 8.45am until 6pm (excluding public holidays).
 
Please note that this COVID-19 Mortgage Payment Break application is subject to approval by the Bank. Lending criteria and terms and conditions apply.

 

Please click here to view a list of FAQs regarding the Covid-19 Mortgage Payment Break.

 

 

Mortgage Account Details

Please inform us if you are using the account number or IBAN number for your mortgage account:

Mortgage property address

Borrower 1 Details

Borrower 2 Details

We may contact all parties to the mortgage to confirm the details of the request and validate consent.

 

Payment Break Options

 
Please complete the details below
Please confirm whether this mortgage is a home loan or a buy to let property:
Please Note: The figure to be included in the box above is your mortgage repayment only and does not include Insurance payments where they form part of your overall repayment. If you currently pay your Insurance payments as part of your monthly repayment, the insurance payment will continue to bill as normal.
If you are applying for an extension to an existing COVID-19 Payment Break, please select yes from the dropdown menu below.
Please note that COVID-19 Payment Breaks can only be applied to a customer's account for up to three months, if a further extension is required, an additional three month Payment Break can be provided for a maximum of six months.
Please allow 10 working days for assessment and processing. Where there is less than 10 working days to your next mortgage repayment, we may be unable to stop the incoming payment and the payment break will begin from the subsequent month.

Household Income

Reason for request

BORROWER 1:
  
BORROWER 2:
Evidence of COVID-19  impact (e.g. letter from employer) should be sent to supportingdocuments@permanenttsb.ie within 45 days

 

permanent tsb p.l.c. is regulated by the Central Bank of Ireland.

  • Any existing overpayment facility will be cancelled once this Payment Break is applied.
 
 
  • Reporting to the Central Credit Register and Irish Credit Bureau will not be impacted by this COVID–19 Payment Break. This means that your Mortgage will continue to report in line with your existing Mortgage arrangements.
 
 
  • Applications must be received at least 10 days before your next repayment due date.
 
 
  • By submitting this application you are confirming that all parties to the mortgage have consented to this request
 

WARNING: IF YOU DO NOT MEET THE REPAYMENTS OF YOUR LOAN, YOUR ACCOUNT WILL GO INTO ARREARS. THIS MAY AFFECT YOUR CREDIT RATING WHICH MAY LIMIT YOUR ABILITY TO ACCESS CREDIT IN THE FUTURE.

 

WARNING: YOUR HOME IS AT RISK IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR ANY OTHER LOAN SECURED ON IT.

 

WARNING: THE PAYMENT RATES ON THIS HOUSING LOAN MAY BE ADJUSTED BY THE LENDER FROM TIME TO TIME.

 

WARNING: YOU MAY HAVE TO PAY CHARGES IF YOU PAY OFF A FIXED-RATE LOAN EARLY.

Your application is almost complete. Please read the following Data Protection Notice and Consent and also the Borrower Confirmation required before submitting the application.
 

Data Protection Notice and Consent

We will process any personal data you have provided on this application in order to assess your application for a COVID-19 Payment Break. 
 
If, as part of your application, you have volunteered information which is considered special categories of personal data (e.g. data concerning health) we will need your explicit consent before we can process such data (e.g. to consider this information when assessing your application). If you consent to us processing this data in relation to your application, please tick below:
For further information on how the Bank processes your personal data, and your rights in relation to your personal data, please see our Data Protection Notice here. Please ensure that all parties to the mortgage have read and understood our Data Protection Notice.
Borrower Confirmation
permanent tsb p.l.c. is regulated by the Central Bank of Ireland.
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