At permanent tsb, we understand that our customers’ needs are always evolving and we know the importance of evolving with you.
Over the last number of years we have seen more and more customers move towards use of our digital channels and a significant reduction in over the counter cash transactions in our branches. In response to this shift in our customers’ behaviour, we have converted a number of our branches to become a fully automated cash and digital experience, as well as continued to invest in our digital capabilities.
We continue to invest in training and development for our branch colleagues and our team remains on hand to support and guide you, should you need assistance. This evolution of our branches also allows our experienced team to spend more time supporting you through your big financial decisions.
Our branch network now consists of automated cash and digital experience branches, as well as full-service branches. Visit our Find a Branch page if you're looking for the location of a Branch or ATM, or if you want to access our opening hours and contact information. For further information on the recent changes to our branch network, please visit our branch Frequently Asked Questions (FAQs).
In relation to the recent announcement regarding permanent tsb’s acquisition of 25 Ulster Bank branches*, we look forward to expanding our footprint and continuing to serve the community.
Click here to find out more about our acquisition of 25 Ulster Bank branches.
*Subject to obtaining the required regulatory approvals and approval by Permanent TSB shareholders
permanent tsb has two types of branches across the country.
1. Our fully automated cash & digital experience branches are kitted out with new technology, including iPads and digital screens. While these branches no longer have a physical cask desk, you can carry out a number of your regular day-to-day banking needs in branch through our Quick Bank Machines or ATMs. All transactions carried out at our Quick Banking Machines require a permanent tsb Visa Debit Card or Visa Credit Card.
Please note coin services are not available in Connect Branches. Bank drafts are available. However, if you need to lodge coin or for example pay your mortgage over the counter, you will need to go to your closest full-service branch that has a cash desk. Alternatively, our team in Open24 can support you in finding alternative methods for these services.
2. Our full-service branches offer all the services you would be familiar with in branch and are also equipped with automated cash machines. Our cash desks are open from 10am-3pm (Monday – Friday) in these branches.
Our team remain on hand in all of our branches to support and guide you should you need assistance or support on those bigger financial decisions. View a list of all our branches here.
This is the fast and convenient orange self-service machine you may have seen in your branch. You can do the following once you have your permanent tsb Visa Debit or Credit Card and PIN to hand:
Please note, if you have a Current Account and need to order a replacement permanent tsb Visa Debit Card, you can do so if you’re registered for Open24 by logging into Open24.ie. To register for Open24.ie, to order a Visa Debit Card for the first time, or to order a replacement Credit Card, please call our Open24 team on 0818 50 24 24 or +353 1 212 4101, Monday-Friday 8am-10pm or Saturday and Sunday 10am-5pm.
With your ATM or Visa Debit Card you can:
Terms and Conditions apply. Some transaction charges may apply to Visa Credit Cards and some Current Accounts please see our Personal and Business Banking Charges Brochure for details.
Our Branch Opening Hours are from 10.00am - 5.00pm, Monday to Friday. Cash desks in full-service branches are open from 10.00am to 3.00pm, Monday to Friday.
Visit our Find a Branch page if you're looking for the location of a Branch or ATM and for Branch contact information. Please note, additional precautions are in place for our branches including extra cleaning and sanitisation.
Open24