All personal current accounts can be closed remotely or by attending your local branch.
Key points to note for closing any current account:
If you are closing the account remotely you must print and complete the Account Closure form and send this form accompanied by the required ID* to your local branch.
*Please ensure the following ID accompanies this Closure Form in order for Ptsb to complete your request: Copy of certified photographic ID (Passport, Driver’s license) Or 2 forms of photographic ID (Not certified).
As part of the remote account closure process a member of our staff will need to contact you to confirm the closure request. We are required to use the contact number on file, please ensure the mobile number that permanent tsb holds is up to date. If the contact number on file is incorrect, you are required to update the number with a member of the Open 24 team prior to sending in the account closure request. Please note: If we cannot contact you by phone, it may result in this request being delayed or not completed.
Call 0818 50 24 24 Open24 loginAll deposit accounts, except for online deposit accounts, can be closed remotely or by attending your local branch. Online deposit accounts can only be closed by writing to Deposit Services.
Key points to note for closing deposit account:
*Please ensure the following ID accompanies this Closure Form in order for permanent tsb to complete your request: Copy of certified photographic ID (Passport, Driver’s license) Or 2 forms of photographic ID (Not certified).
If you are closing the account remotely you must print and complete the Account Closure form and send this form accompanied by the required ID* to your local branch. If you are closing an account that was originally opened online you need to send the closure request to Deposit Services, 4th Floor, 56-59 St. Stephen’s Green, Dublin 2.
As part of the remote account closure process a member of our staff will need to contact you to confirm the closure request. We are required to use the contact number on file, please ensure the mobile number that permanent tsb holds is up to date. If the contact number on file is incorrect, you are required to update the number with a member of the Open 24 team prior to sending in the account closure request. Please note: If we cannot contact you by phone, it may result in this request being delayed or not completed.
All personal Overdrafts can be cancelled remotely or by attending your local branch.
Key points to note for cancelling and Overdraft facility:
*Please ensure you bring the following ID when attending your branch or that the following ID accompanies the written request in order for Ptsb to complete your request: Copy of certified photographic ID (Passport, Driver’s license) Or 2 forms of photographic ID (Not certified).
If you are cancelling the facility remotely you are required to send written instruction including name and account number and send this instruction accompanied by the required ID* to your local branch.
As part of the remote process a member of our staff will need to contact you to confirm the cancellation. We are required to use the contact number on file, please ensure the mobile number that permanent tsb holds is up to date. If the contact number on file is incorrect, you are required to update the number with a member of the Open 24 team prior to sending in the account closure request. Please note: If we cannot contact you by phone, it may result in the cancellation being delayed or not completed.
All personal Credit Cards can be cancelled remotely by phone or post, or by attending your local branch.
Key points to note for cancelling a Credit Card
You should cancel all recurring payments you have with retailers directly (this includes subscriptions and direct debits) Make any final payments to the account and this should include:
You can close your Credit Card facility by attending your local branch. By attending your local branch you will need to bring along a form of acceptable photo ID*.
The principal card holder must cancel the credit card facility.
If you are cancelling the Credit Card facility remotely you are required to send written instruction including name, account number and card number and send this instruction accompanied by the required ID our Visa department, Main street, Dundrum, Dublin 14.
As part of the remote process a member of our staff will need to contact you to confirm the cancellation. We are required to use the contact number on file, please ensure the mobile number that permanent tsb holds is up to date. If the contact number on file is incorrect, you are required to update the number with a member of the Open 24 team prior to sending in the account closure request. Please note: If we cannot contact you by phone, it may result in the cancellation being delayed or not completed.
You can also close your credit card facility by calling us on 0818 211 611 OR +353 1 212 4865. Our lines are open 9am to 5pm Monday to Friday (excluding bank holidays) and 10am to 2pm Saturday and Sunday.