Select the type of fraud you would like to learn more about from the list below.
Vishing is a combination of using “voice” and “phishing” in an attempt to scam the user into surrendering private information that will be used for identity theft. The criminal usually pretends to be a legitimate business, and fools the victim into thinking they need to:
Most common forms of Vishing are where fraudsters pretend to be from a Financial Institution, Financial Crime Unit, Telephone Companies, An Post, Revenue etc. However, Criminals will try any variation if they believe they will get success, even purporting to be Police asking you to transfer your money elsewhere
You should be highly suspicious if you receive a telephone call requesting you to provide Online login details, Credit/Debit Card, PIN, Expiration date, Bank account details, date of birth etc.
Be wary of automated calls received that request information is entered via a keypad on your telephone. If you receive such a call ensure that you hang up correctly and your line is not left open.
Contact the fraud department on 01 6695851 immediately.
Smishing is a combination of SMS text and “phishing” where you are sent an SMS (or text message) that asks you to log on to a fake Open24 website or other fraudulent website via a link to update your personal and/or banking information. The criminals may then use this information to access your internet banking account. They may even ask you to provide the authorisation code provided by your bank which will allow them to validate a payment they are making in the background.
These messages purport to be from a reputable organisation such as a Bank or other service provider e.g. telephone company, Revenue, An Post. The messages are generally urgent in nature and contain a call to action.
Be alert! Remember, permanent tsb will never ask you to provide bank accounts details/credit/debit card information or logon to Open 24 via any link provided over SMS.
Important Information: Remember, permanent tsb will never call, email or text you asking for: your account details, your Open24 number, Internet Password, Personal Access Number (PAN), your Visa Card CVV number or One Time Passcode. If you ever get an unsolicited phone call, email, text message or pop-up asking for any of these please contact us on 0818 50 24 24 or +353 1 212 4101.
The fraudsters may provide YOU with all the information, except the one piece they want. Note, the callers may not ask for your card/account number; they may already have it. The person calling may say that they are calling from the Security/ Fraud Department at your Bank or card company. They will advise that your card has been flagged for an unusual purchase pattern, and that they are calling to verify the transaction. When you say "No", the caller will then say that they need to verify you are in possession of your card. They may then ask you for:-
However, by the time you get your statement or access your account online you'll see charges for purchases or account transfers that you did not authorise.
"Malicious spyware is disguised in a game or an application, which is then marketed to users. If downloaded, the malware steals data from the phone, such as passwords and financial details. Always check a developer is legitimate and review comments regarding the app."
Criminals purporting to be from Anti-virus companies contact customers requesting access to their PC in order clean the PC for a small fee.