Permanent tsb has launched our new Verified by Visa. When shopping online you will no longer need to enter a password for every transaction. All you need to do is ensure that your mobile number registered with permanent tsb is up to date, as we may send you a One Time Passcode to complete some online transactions with participating merchants. 

Contact Open24 on 1890 500 172 or +353 1 2124865 to update your mobile number.

Frequently Asked Questions

What is 'Verified by Visa'?

Verified by Visa is an online security service that can be used when making purchases with participating online retailers and makes online shopping more secure.

Do I need to register my Debit/ Credit Card for Verified by Visa?

No, all you need to do is ensure that your mobile number registered with Permanent tsb is up to date, as we may need to send you a One Time Passcode (OTP) to complete certain online transaction.

What is a One Time Passcode?

One Time Passcode is a random 6 Digit number we send to your registered mobile number. The Sender ID is 3DPtsb

How long is the One Time Passcode valid for?

One Time Passcode is valid for 5 minutes

I did not receive my One Time Passcode?

Click on the “Send new One Time Passcode” link on the Verified by Visa screen and a new One Time Passcode will be sent.

My One Time Passcode has been blocked?

Please contact us on 1890 500 172 or +353 1 2124865

What is the registered mobile number?

The registered mobile number is a mobile number which is linked to your Debit/Credit card. We will show the last 4 digits of your mobile number on the Verified by Visa screen when we send you the One Time Passcode. If we do not have a valid mobile number registered for you, please contact us at 1890 500 172 or +353 1 2124865

How can I check what number permanent tsb has for me?

Please contact us on 1890 500 172 or +353 1 2124865

How can I update my mobile number?

Please contact us on 1890 500 172 or +353 1 2124865