Mobile Top Up FAQ's

Mobile Top Up service removal

• When will the service no longer be available?
• Are there any other methods of topping up my phone through the bank?
• Why are you removing this service?

Mobile Top Up service removal

When will the service no longer be available?

Our Mobile Top Up service will no longer be available from 22 September 2023. You can continue to top up any Vodafone or Eir pre-pay phones through our Open24 service and our mobile banking app until this date. 

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Are there any other methods of topping up my phone through the bank?

No, however you can use your PTSB Visa Debit Card to top up online or over the phone by contacting your mobile phone provider directly.

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Why are you removing this service?

We are removing the Mobile Top Up service to focus on developing other digital banking features.

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