permanent tsb have partnered with Visa to present GoREWARDS - a reward platform that gives customers personalised discounts and offers when paying with their registered permanent tsb Visa Debit Card. Customers receive cashback when redeeming offers from high street and online brands.
You need to hold a personal current account with an active permanent tsb Visa Debit Card and be 16 years of age.
Visit the GoREWARDS website and click ‘Register':
No, you can register from any device – desktop, laptop, tablet or smartphone.
If you do not accept the Terms and Conditions when registering you will not be able to avail of GoREWARDS.
Yes. The GoREWARDS website is fully mobile optimized.
Please check the following;
You can change these details in the GoREWARDS website under ‘My Account’.
Yes, you can choose to opt out of both the Weekly email and the cashback confirmation emails on the GoREWARDS website under 'My Account'.
You can unsubscribe from this service from the ‘Help’ page by choosing ‘Other’ and inputting your name, email address and your request to unsubscribe. For security reasons, please do not include your full card number or account details.
To redeem an offer, simply pay with the permanent tsb’ Visa card you registered with. But first, make sure you understand and can meet the terms of the offer (e.g. offer validity dates, minimum purchase amount, etc.).
Please ensure any online purchase is made directly with the retailer and not using a 3rd party electronic wallet provider or intermediary, since Visa cannot guarantee cashback will be paid in these instances.
Please check the terms of each offer to find out how long it is valid for.
Please check the terms of each offer to find out how many times it can be redeemed.
No, you will not be able to see the offer on the retailers receipt. The confirmation of the cashback offer will be sent via email once it is lodged to your account.
Your cashback will be paid into your account linked to your permanent tsb Visa Debit Card typically within 5 working days of the payment being taken.
Yes, once the permanent tsb Visa Debit Card is registered for GoREWARDS. Please note that all offers are available on all registered cards but the offer can only be redeemed on one card i.e the offer is only valid on one of your registered Visa Debit Cards.
First, double check that your purchase met the terms of the offer provided in the offer details, for instance:
If your purchase met all the terms, visit the "Help" page to report a missed transaction to Visa's customer service team.
Please note, all enquiries relating to cashback should be made within 60 working days of the purchase date or the date the cashback appears on your statement (whichever date is later).
Please provide the following information found on your receipt when you contact us:
For security reasons, please do not include your full card number or account details.
Yes, you will be able to log onto the GoREWARDS website and review offers you have redeemed under the ‘Offer History’.
GoREWARDS are tailored to your own shopping preferences so that you get offers that are relevant to you. As such, the offers that you get may vary from your friends and family.
There is a detailed FAQ section on the GoREWARDS website. If the answer to your question is not here you can contact Visa directly from the ‘Help’ page by choosing ‘Other’ and inputting your name, email address and your query. For security reasons, please do not include your full card number or account details.
Visa reserve the right to reverse any cashback that has already been paid if a purchase is returned. This applies to full or partial returns. Cashback may also be delayed while Visa investigate any returns related to relevant purchases on your registered card(s).
Information on how you choose to use GoREWARDS is securely stored by Visa Europe technology platforms in the EU. Any information related to the regular use of your Visa Card is stored securely.
Only Visa Europe, permanent tsb, retailers and their other subcontractors have access to your data for the purpose of GoREWARDS. It is not shared with any other parties.
When you redeem an offer with a retailer, the retailer will have access to your information in the normal course of processing a payment. This is because when you redeem an offer and make a transaction with a retailer you may be required to provide some information directly to them in order for your purchase to be processed.
Also, in order to credit the cashback to your registered Visa Debit Card, we can confirm with retailers that you met the terms of your offer in the purchase. For that, Visa sends retailers limited selected information about such purchases.
No, we will only contact you via emails about GoREWARDS.
You can however always unsubscribe to these emails. If you unsubscribe, you can log into the GoREWARDS website and visit the ‘My Offers’ page to find out what new offers you have.