Important information to consider


The following information applies to you if (a) your mortgaged residential property is the one in which you reside or (b) your mortgaged residential property is the only one that you own in the Republic of Ireland. If none of the above applies to you, please click here to find out how we may be able to help you.

  1. Where you are not co-operating with the Bank as specified under the Mortgage Arrears Resolution Process, the Bank is entitled to commence legal action. Any costs relating to legal action are payable by you and will be billed to your mortgage account.
  2. Should the Bank commence legal action you face the possibility of losing your home. If your property is repossessed, it will be sold at market value. However should proceeds from the sale not redeem your mortgage account in full, you remain liable for the remaining balance.
  3. Any alternative repayment options may result in you paying additional interest on your mortgage over the term of the loan.
  4. Should you have an overdue balance on your accounts you may be adversely affecting your credit rating, which in turn, may reduce your ability to obtain finance in the future.

Charges for Not Co-operating Borrowers

Unpaid Direct Debit Charges

A charge of €10 may be applied to your account for unpaid Direct Debits.

Estimate of costs for legal proceedings.

In an event where repossession proceedings would commence and are not defended by you, then it is estimated that the costs and outlays incurred will amount to approximately €4,500.00 - €6,500.00. In the event of proceedings being defended and/or adjourned on a number of occasions and/or if the proceedings are deemed complex and/or in the event of any appeal or applications for an extension of stay on any order made, additional costs will be incurred and if awarded will be charged to your mortgage account and will be payable by you. It is estimated that the costs and outlays incurred in respect of such proceedings will amount to approximately €13,000.00.

Repossession information

Once in possession of the mortgage property, the Bank will place the property with a selling agent and put it on the open market in order to obtain the best possible price. 

  • Please note that all costs in relation to the sale of the property will be paid from the sale proceeds before funds are lodged to redeem the mortgage account.
  • In the event the Bank sells the property at a loss, ALL parties to the mortgage will be liable for the shortfall due and owing to the Bank after all costs in respect of the sale are paid.
  • In the event the Bank sells the property and after all costs in respect of the sale are paid, there is a surplus amount remaining, the surplus amount will be issued to the borrower’s representatives.
  • Property conveyancing and disposal costs are approximately €10,500 but may vary depending on the sale price of the property. Any additional liabilities associated with the property must be discharged by the Bank e.g. Non Principal Private Residence (NPPR), House Hold Charges (HHC), Local Property Tax (LPT), Capital Gains Tax (CGT), Value Added Tax (VAT), Management Company charges/ fees. All liabilities and costs will be charged to the mortgage account and payable by you.

Please click here for important regulatory information regarding housing loans

Warning: If you do not keep up your repayments you may lose your home.

Warning: If you do not meet the repayments on your loan, your account will go into arrears. This may affect your credit rating, which may limit your ability to access credit in the future.

Important Documents

The documents below apply to you if (a) your mortgaged residential property is the one in which you reside or (b) your mortgaged residential property is the only one that you own in the Republic of Ireland

Mortgage Arrears Resolution Process (MARP) Guide (164KB) 
Standard Financial Statement (xls, 714KB)
Standard Financial Statement (527KB)
Standard Financial Statement Guide (2.1MB) 
Mortgage Arrears Information & Advice Service (1.4MB)
BPFI Brochure - Important information to help people in mortgage arrears (2.2MB)
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