Notice to all customers of the former NCU 

25th May 2015

As of 30th March, the former NCU has been integrated into the permanent tsb branch network and the former NCU website is now no longer available.

All the information you need to know is outlined below.

Account options and access

What you need to do

To open a permanent tsb deposit account, simply drop into your local permanent tsb branch where our staff will be happy to help you open an account with us.

To open an account, please remember to bring along proof of address and identification. Please phone 045 438 210 to make an appointment in advance to avoid any possible delay.

Cashing in your bank draft

If you have received a bank draft relating to your closed NCU account which has not yet been negotiated, please note that the draft can be negotiated by lodgement to a bank account or may be cashed in the permanent tsb Newbridge branch or indeed any permanent tsb branch (subject to limits). Please bring along the letter you received and appropriate photo ID.

Unclaimed Funds – Important Information

Customers who make payments by standing order to a share account that is not associated with a loan must cancel the standing order with immediate effect by contacting the issuing bank

From 26th June 2015, any unclaimed funds will be moved to a centralised account. While it will still be possible to claim these funds, the process may be more time-consuming so please get in contact as soon as possible.

Closure of NCU Building

Please note that the former NCU building closed on 27th March.

As of 30th March you can

  • Complete account transactions and make general enquires at our existing permanent tsb branch in The Court Shopping Centre, Newbridge.
  • Make Loan, Savings and Investment enquiries and applications at our new premises located at permanent tsb, 32 Main Street, Newbridge.

permanent tsb opening hours are Monday to Friday from 10am to 5pm, with cash services finishing at 3pm. However, from 30th March until 12th June cash services in the Court Shopping Centre branch have been extended from 3pm to 4.45pm in order to facilitate all our customers.

Our commitment to you

Following the transfer of the former NCU to permanent tsb, permanent tsb has ensured that local people can continue to save, apply for loans and make account transactions as normal.

permanent tsb is committed to supporting the financial needs of former NCU customers. We also provide a full range of mortgage, savings and deposit products as well as access to Open24 phone and internet banking, text message banking, QuickBank self-service banking machines and access to over 70 branches nationwide.

Personal Loan Repayment Difficulties

In these difficult economic times, falling behind on your repayments can happen. Read more about how we can help you manage your personal loan repayments here.

Detailed information

If you have any queries in relation to your former NCU account, please contact us at 045 433 848. For all other queries please contact us at 045 438 210.

We want to thank you for your patience over the past number of months and look forward to continuing to serve you as a customer of permanent tsb.