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Our policies and other important information

Anti-Money Laundering (AML)

permanent tsb is required to implement and operate measures to prevent Money Laundering.


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Direct Marketing

When you open an account with us, you have the option to sign up to “Direct Marketing”.

Data Protection Act 1988 & 2003

Customers have the right at any time to request a copy of any 'personal data' under Section 4 of the Data Protection Acts 1988 and 2003.

Central Credit Register

The Central Credit Register is a new secure database of personal and credit information for loans of €500 or more.

Consumer Credit Act 1995

Information relating to Housing Loans within the meaning of the Consumer Credit Act 1995.

Data Protection and Privacy Statement

permanent tsb is registered with the Data Protection Commissioner as a Data Controller/Data Processor and is conscious of its duties under the Data Protection Act 1988.

Compliance Policy & Principles

Information relating to Compliance Policy and Principles.

Dormant Accounts Act 2001

All accounts where there has been no customer transaction for the past 15 years can be designated as dormant accounts.

SWIFT information on payments

The data contained in international credit transfer payments is forwarded to the beneficiary’s bank via the Belgium-based Society for Worldwide Interbank Financial Telecommunication (SWIFT)

Investor Compensation Act

Investor Compensation Act, 1998 provides for the establishment of a compensation scheme.

Terms of Business

Check out our Terms of Business.

Contact us

Need to get in touch with us? Get all the info you need.

Find a branch

You have access to over 2,700 ATMs and 77 branches. Find one near you and see our opening hours.

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