Data Protection Act 1988 & 2003

Customers have the right at any time to request a copy of any 'personal data' under Section 4 of the Data Protection Acts 1988 and 2003 (as amended or re-enacted from time to time) that permanent tsb holds about them (both manual and automated for which the Bank may charge a small fee) and to have inaccuracies in that information corrected.

Customers also have the right to have any inaccurate information rectified or erased, to have personal data taken off a direct marketing or direct mailing list and the right to complain to the Data Protection Commissioner.

Customers wishing to make a Data Access request under Section 4 should follow the following procedure:

  • Apply in writing to The Manager, Document Management Control, permanent tsb, 56/59 St. Stephen’s Green, Dublin 2. Customers should endeavour to give as much detail as possible in their letters which will help to identify them e.g. previous addresses, account numbers etc and locate all the information that permanent tsb may hold.
  • In order to avail of this service, customers should forward the statutory fee of €6.35 with their request
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