Please find below the quarterly PSD2 Availability and Performance reports for our Third Party Provider (TPP) dedicated channel and our Open24 and Business 24 online channels.
We are pleased to present our quarterly PSD2 Availability and Performance report. This provides operational statistics for our Third Party Providers (TTP) dedicated channel and our Open24 online channel. These statistics cover the period of 1 April 2020 to 30 June 2020.
During this period, the bank has provided service to a number of authorised TPPs who have registered application(s) on the bank's new TPP dedication channel. We continue to monitor service levels to compare TPP service with our existing channels and are committed to providing high quality service across all channels used by our customers.
If you have any comments or feedback, please contact us on 01 215 7369 from within the republic of Ireland and +353 1 215 7369 from outside the republic of Ireland.
Effective from 01 April 2020 – 30 June 2020
Effective from 01 January 2020 – 31 March 2020
Effective from 14 September 2019 – 31 December 2019