We’ve answered some of your questions about the changes to our new look cards.
At PTSB we’re evolving for a better banking experience for you and the next step in our evolution is to modernise and launch our new look digital and physical banking cards which are branded with our new logo.
Yes. From April 2024, PTSB is updating the card image in the PTSB App and customers’ Digital Wallets to our new look cards.
At PTSB we’re evolving for a better banking experience for you and as we evolve, some things such as cards will evolve over time and new look physical cards will start to issue on a phased basis from June 2024. The card image may not match your physical card but this will not impact functionality.
No, only the image is changing. All your card information has remained the same.
No, your Debit Card art in your Digital Wallet will update automatically over the coming weeks.
Please be aware that the card image may not be an exact match to your physical card, but this will not impact functionality.
We’ll start to issue new look physical Debit and Credit Cards from June 2024 to;