Uninstall the Adobe Flash Player

Uninstall Flash Player for Windows

• Step 1: Download the Flash Player uninstaller file. 
• Step 2: Close all programs and browsers that use Flash Player. 
• Step 3: Open the uninstaller application that you've just downloaded and follow the prompts.
• Step 4: Press the Windows key + R to start Run and type the following path: C:\Windows\system32\Macromed\Flash. 
• Step 5: A new window (folder) will appear. Delete all files within this window (folder). 
• Step 6: Repeat Steps 4 and 5 with the following paths:  
  
  • C:\Windows\SysWOW64\Macromed\Flash
  • %appdata%\Adobe\Flash Player
  • %appdata%\Macromedia\Flash Player
• Step 7: Confirm Flash Player has been removed by selecting "Check Now" in the following link https://helpx.adobe.com/flash-player.html).
  
  

Uninstall Flash Player for Mac iOS

Method 1

• Step 1: Locate the Adobe Flash Player Install Manager. To do this, navigate to the top of the screen, and click Go > Utilities.
• Step 2: In the Utilities folder, find and click on the Adobe Flash Player Install Manager application.
• Step 3: Click Uninstall. Please note: You may be asked to enter your password to begin the uninstallation process. The uninstallation application will then prompt you to close browsers and applications that use Flash Player, or you can close them manually. 
• Step 4: Confirm Flash Player has been removed by selecting "Check Now" in the following link https://helpx.adobe.com/flash-player.html).

Method 2

• Step 1: Check which Mac OS version your mac is running on. 
• Step 2: Run the uninstaller applicable to your Mac OS version:
  • Mac OS X 10.4 and later, including macOS
  • Mac OS X 10.1 to 10.3
• Step 3: Download the Adobe Flash Player uninstaller (please note: The uninstaller will appear in the Downloads folder of your browser by default):
• Mac OS X, version 10.6 and later: uninstall_flash_player_osx.dmg
• Mac OS X, version 10.4 and 10.5: uninstall_flash_player_osx.dmg
• Step 4: Run the unistall programme and follow the prompts.
• Step 5: Delete the following directories: 
• <home directory>/Library/Preferences/Macromedia/Flash\ Player
• <home directory>/Library/Caches/Adobe/Flash\ Player

Find out more information on  the adobe website.

Download your .csv statements via our Mobile App

If you want to download your 6 to 9 month statements, you can also do this within our app. If you don't already have your mobile app, click here. Once in the app, following the steps below: 

• Step 1: Navigate to the account you wish to download the .csv statement
• Step 2. Scroll to the bottom of the Transaction List for the account selected 
• Step 3: Click on "Show More Transactions"
• Step 4: Verify your PAN. Once verified you'll be brought back your accont. 
• Step 5: On the account page, click the three dotted button on the top right hand side of the page and from there, click "download transactions". 
• Step 6: A window will pop up saying:
  "Download Transactions. Your chosen transactions will download in .csv format in app. For security reasons do not share with anybody else and delete when you are finished with it." 
  
• Step 7: Click continue and then select the location to where you want to save your transactions.