Please note all our Branches and our Open24 Contact Centre are closed on Monday August 6th.

Our Open24 Contact Centre will be open as normal on Saturday and Sunday from 10am to 5pm.

As a result of the Bank Holiday, we anticipate call volumes may be higher than normal on Tuesday August 7th and we may not be able to answer your call as quickly as we would like.

Please note the following services which can be completed online or via our automated telephone service

  • Re-set your password
  • Transaction enquiry
  • Adding a Travel Note
  • Cancel your Visa Debit or Deposit Card
  • Order a Pin Reminder or Unblock your Visa Debit or Credit Card
  • Order a replacement card
  • Registering for e-statements

For more information on additional service that can be completed online or via our automated telephone service please see our Support Section

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