Before you start | Step by step guide | FAQs | Move other products
Before switching your Current Account to permanent tsb, the first step is to open a Current Account and register for Open24 online banking.
You can apply for permanent tsb’s award-winning Explore Account by downloading the permanent tsb app and selecting the “Current Account Application” icon and following the instructions.
Great! If you already have a Current Account you can use this for your switch, you do not need to set up another Current Account.
In order to keep things official, there are just a few documents we will need from you.
Find out more about the documents required to open a Current Account here.
Before we can open a Current Account for you we have to ask you for documents to prove who you are and where you live. To make your in-app application as quick and easy as possible make sure you are uploading acceptable documents by referring to this list.
Move funds to your new Current Account. Once your new account is open, you can lodge money, either as an Electronic Funds Transfer (EFT) or at a permanent tsb branch.
Your old account should be in credit when you are closing it to ensure there are enough funds to cover any upcoming payments and meet any fees or charges that might be due.
You should choose a time to move when there is the least activity on your account, (that is, when there is the least amount of incoming credits, Direct Debit and Standing Orders). This is usually at the end of the month. See our FAQs for more information.
You'll find your BIC and IBAN details when you log into your Open24 online banking.
Review your recent statements from your “old” bank and identify all regular outgoing payments that you need to update with your new account details. Some of these payments could be:
Set up all new Standing Order and payees quickly using Open24 online banking. You will have to complete this on a desktop.
Contact any companies you pay by Direct Debit to update your new account details
Update any subscriptions or other automatic debit payments you may have (such as Netflix) or accounts you may have added your card details to (e.g. ASOS), with your new permanent tsb Visa Debit card details.
Use our handy list of common Originators to contact companies you have Direct Debits with to update your new account details.
Now that you’ve let everyone know that you’re moving your Current Account, it’s time to close your old account and start making the most of your new permanent tsb account.
Don’t forget to transfer any remaining balance from your old account to your new account.
Call us on 0818 837 408 or 01 212 4022 to book an appointment.
When your new account is up and running, review your old bank account and look for a time on your account that has the least amount of activity i.e. a period where there is no Salary, Other Credits, Standing Orders or Direct Debits. This is normally towards the end of the month.
This will allow you time to complete Steps 1 -3 above.
If there are payments going out of your account throughout the month and there are no clear dates to start moving your account, there are a couple of things you can consider for both Direct Debits and Standing Orders:
Please note: This option (cancelling), will not be possible for all companies and will need to be checked with the business the Direct Debit is for e.g. cancelling a DD on your Life Assurance or Health Insurance may be considered a break in your contract and it could impact your cover.
Please note: As per above, you would first need to confirm this does not impact any Terms you have agreed to e.g. you may have an SO set up as a loan repayment.
Getting set up is simple, click here for the steps on how to add your new card to Apple Pay.
How you set up Google Pay on your new card is outlined here.
Open24 is the name of our online banking service. You can access your online banking on desktop at Open24.ie or by logging in on your mobile phone via the permanent tsb app.
You can view your balance, recent transactions and so much more. Our Online Banking page will provide you with more information.
When you open your account in-app, once it is active you will receive a text to prompt you to return to the app and complete your registration.
Otherwise, when you receive your Visa Debit card give us a call on 0818 50 24 24 or +353 1 212 4101 and we’ll set you up on Open24.
Apply for a Credit Card and transfer your balance from your existing Credit Card to permanent tsb.
An overdraft gives you extra flexibility when you need it most. We've made applying for an overdraft quicker and easier in-app!
The Explore Account is our digital Current Account making everyday banking rewarding and easy with things like: