Contact numbers


Lost or stolen cards

Lost/stolen ATM, credit or debit cards, general Card Services (24 hours) call:

1800 687 687 or +353 1 212 4290 (Free phone 24 hour line within Ireland)

+353 1 212 4290 (Free phone 24 hour line for rest of the EU)

+353 1 212 4290 (Rest of the world 24 hour line. Your call provider may charge you for this call. Alternatively go to www.visaeurope.com/lost-your-card and find the free phone number for the country that you are in.)

Credit Card information 

For information on credit cards call:

1890 500 172 or +353 1 212 4865

Opening hours

  • 8am to 10pm from Monday to Friday (excluding bank holidays)
  • 10am to 5pm on Saturdays and Sundays

Mortgage information

For general information on mortgages call:

1890 500 121 or +353 1 212 4101

Opening hours

8am to 7pm from Monday to Friday (excluding bank holidays)

Mortgage Repayment Difficulties

Find out more information about your mortgage options here.

Loans information

For information on loans call:

1890 500 165 or +353 1 215 1352

Opening hours

  • 9am to 7pm from Monday to Thursday
  • 9am to 5.30pm on Friday
  • 10am to 2pm on Saturday
  • Closed on Sunday

Current Account

For more information on current accounts call:

1890 500 188 or +353 1 215 1385

Opening hours

  • 9am to 7pm from Monday to Thursday
  • 9am to 5.30pm on Friday
  • 10am to 2pm on Saturday
  • Closed on Sunday

Savings and Investment Information

For more information on savings and investments call:

1890 818 719 or +353 1 655 0594

Opening hours

  • 9am to 7pm from Monday to Thursday
  • 9am to 5.30pm on Friday
  • 10am to 2pm on Saturday
  • Closed on Sunday

Intermediary information

For details of mortgage intermediaries or deposit intermediaries who currently hold an appointment with permanent tsb please call 1890 928 607 or +353 1 212 4013 (Monday to Friday 9am – 5.00pm excluding bank holidays).

Business Banking information

For information on Business Banking call:

1890 500 177 or +353 1 215 1363

Opening hours

  • 8am to 10pm from Monday to Friday (excluding bank holidays)
  • 10am to 5pm on Saturdays and Sundays

Unsecured Collections

For information on Unsecured Collections call:

+353 21 601 3891

Opening hours 

  • 9am – 5.15pm from Monday to Friday (excluding bank holidays)

General information

For general information on your accounts call: 

1890 500 121 or +353 1 212 4101

Opening hours

  • 8am to 10pm from Monday to Friday (excluding bank holidays)
  • 10am to 5pm on Saturdays and Sundays
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