Contact numbers


At permanent tsb, our primary concern is the safety of our colleagues, customers and communities. We will continue to support our customers and communities by providing essential banking services, however to maintain service levels and support our colleagues we may need to temporarily change some of our contact centre opening hours – please keep up to date on our opening hours during this time here

Lost or stolen cards

Lost/stolen ATM, credit or debit cards, general Card Services (24 hours) call: 0818 50 24 24

1800 687 687 or +353 1 212 4290 (Free phone 24 hour line within Ireland)

+353 1 212 4290 (Free phone 24 hour line for rest of the EU)

+353 1 212 4290 (Rest of the world 24 hour line. Your call provider may charge you for this call. Alternatively go to www.visaeurope.com/lost-your-card and find the free phone number for the country that you are in.)

Credit Card information 

For information on credit cards call:

0818 211 611 or +353 1 212 4865

Opening hours

  • 8am to 8pm from Monday to Friday
  • 10am to 5pm on Saturday and Sunday
  • Closed on Bank Holidays

Mortgage information

For general information on mortgages call:

0818 502 424 or +353 1 212 4101

Opening hours

8am to 7pm from Monday to Friday (excluding bank holidays)

Mortgage Repayment Difficulties

Find out more information about your mortgage options here.

Loans information

For information on loans call:

0818 210 591 or +353 1 215 1352

Opening hours

  • 9am to 7pm Monday and Tuesday
  • 9am to 5pm Wednesday to Friday
  • Closed on Saturday, Sunday, and Bank Holidays

Current Account

For more information on current accounts call:

0818 502 424 or +353 1 212 4101

Opening hours

  • 8am to 8pm from Monday to Friday
  • 10am to 5pm on Saturday and Sunday
  • Closed on Bank Holidays

Savings and Investment Information

For more information on savings and investments call:

0818 818 719 or +353 1 655 0594

Opening hours

  • 9am to 7pm Monday and Tuesday
  • 9am to 5pm Wednesday to Friday
  • Closed on Saturday, Sunday, and Bank Holidays

Intermediary information

For details of mortgage intermediaries or deposit intermediaries who currently hold an appointment with permanent tsb please call 0818 928 607  or +353 1 212 4013 (Monday to Friday 9am – 5.00pm (excluding bank holidays)).

Business Banking information

For information on Business Banking call:

0818 200 100 or +353 1 215 1363

Opening hours

  • 8am to 8pm from Monday to Friday
  • 10am to 5pm on Saturday and Sunday
  • Closed on Bank Holidays

Unsecured Collections

For information on Unsecured Collections call:

1800 855 010 or +353 21 6013800 (Monday to Friday 8.45am - 6pm (excluding bank holidays))

General information

For general information on your accounts call: 

0818 502 424 or +353 1 212 4101

Opening hours

  • 8am to 8pm from Monday to Friday (excluding bank holidays)
  • 10am to 5pm on Saturdays and Sundays
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