Our Bereavement Services Department is currently experiencing high volumes which are resulting in prolonged delays. We sincerely apologise for this. If you have sent in a request we will do our best to get to it as soon as possible. For urgent queries please contact our dedicated Open24 Bereavement Line on 01 212 4077.
We understand that losing someone close can be a difficult time. Things can become a little overwhelming. If the loved one who passed was our customer, we're here to help you with practical banking matters.
When one of our customers passes, we consider their accounts with us to be Deceased Accounts. Usually, a person close to the deceased will sort out their bank accounts following their passing. We have created our Bereavement Notification Form to make this process as easy and straightforward as possible for you.
Please do remember that we're here to help you through this difficult time. You also can download our Deceased Accounts guide (pdf, 452KB). This guide will help you sort out the accounts of a Permanent TSB customer in the event of their passing. We hope this can answer any immediate questions you may have. Alternatively you can contact our dedicated team